Our Reviews

Excellent service as usual!!

Always get in for service in a reasonable Time frame

1. Professional courteous service. 2. Horrible cost/value for a simple oil change.

It was quick

Staff was very helpful and friendly. Done on time

Camron was great

Cameron did an excellent job. He was very professional.

It went smoothly and service rep did his job well.

Polite, prompt, professional

The mechanic found my issue, and fixed my car with care.

Ryan was very informative and helped us get a car very quickly. Great job, enjoy working with him

Service Advisor (Cameron) was very professional.

Efficient and courteous.

Auto completed, vehicle clean, and customer service, Austin, was friendly and explained everything done.

We took it for a second opinion at another local establishment. Literally everything you told us was wrong. We were told the rear axle had exploded internally and damaged the housing and was not able to be rebuilt. The other shop found that the be completely false, the internals had not exploded, in fact, they were in normal condition and had zero damage. We were also told the brakes were completely shot only to find out they were in great condition with about 60% pad life left. The issue was the 8 bolts that hold the axle to the hub had worked their way out, those bolts were replaced and everything is fine. You were going to charge us over $12,000 to fix something that didn't need to be fixed at all. Really didn't want to believe the reputation you guys have in town and give you a chance....all I can say is WOW! It's worse than I've heard.

Very efficient.

Typically I am very happy with your service. This experience was a little different.

All good, Peter Robinson is good to work with.

Fast reliable honest service

Cameron is always super nice and very helpful

Timely, organized. I liked the picture that showed me what they were seeing on the exhaust system.

Love my new car, everyone was polite to us and overall good experience. Mike always comes through with his word. Appreciate that!

Buying a new car made easy, the team was able to navigate thru the hiccups when buying a car in todays world of technology.

Thanks for the ride there and back home

everybody at your dealership cares about satisfying their customers , your service department did a great job on my 1st oil change. thanks

very good service in a timely manner. Peter is very helpful with all questions and concerns.

Fast and efficient

Austin and and Peter are the best service representative.

Always good

Great job

Cameron did everything I ask to be done. Even did a good inspection on our truck. Called with what he found bad and let us know all what was good. He’s a good service writer to work with.

Austin was great. Professional and friendly. Very quick and efficient service.

Fast and friendly dealership.

Great oil change package with 21 point inspection but other Maintenance expensive

I went to the dealership on a Saturday morning for tire repair and it was done by Monday afternoon as a tire had to be located and it was delivered Monday morning. Thank you!!!

Brought Blazer in for oil change and transmission fluid change. Technician found a leak that was still covered under warranty. We’ve scheduled service for warranty repair in 3 weeks. Thanks to heads up tech and service staff!

Great place, Thank you

When I picked up my car and got in the dirty paper from mechanic was still on the floor, a number on my mirror and my tire pressures were down on all 4 tires. I dropped my car off at 10 am and it wasn’t ready yet when I called at 3:30. All unexceptable. I probably won’t be back. 🙁

I have done business with you for a very long time, purchases of cars and their service. I have always been treated kindly and respectfully until my last visit. Peter was condescending and flippant.

Service Writers Marc Gross and Peter Robinson are Excellent!!! The reason I deal with Preferred Dealership

Evaluated and implemented an option to remedy a repair without spending thousands of dollars... 5 stars!!!

Went in for oil change and test drive for shifting issues and look at sun viser , 6hours and 50 min later I get my truck back after I was told it was a 4hour visit, the , I don’t blame my advisor I blame there was no communication to him on what was going on with truck . Now he didn’t find any issues with shifting and resurfaced front rotors, but I still believe it shouldn’t of taken that long , if so I shof be advised to leave vehicle over night , I left for 4 hours and came back and waited another 2hour and 50 min . Ridiculous, only reason I’m going back is because truck is still under warranty then I’m never going back.

Very prompt and courteous. Explained the problem very well

This was my scheduled oil change and tire rotation. The service tech was very knowledgeable and was able to add the installation of a recall for my front airbag. The whole job was done and I was able to leave in a short time.

Delivered when told

Very professional and organized. In and out quickly with no problems.

Good communications on time to completion. Great follow thru on a concern with the vehicle prior to the appointment.

You were courteous and on time.

Fast service and great work on the truck

Always professional and courteous. Marc is amazing!

Staff were fast and friendly

Peter always takes care of me!!🤣

Quick & efficient. Also very thorough.

Our service advisor Cameron went above and beyond helping me with my vehicle! Thank you for all you did!

It took 2 hours for an oil change; that is way too long!

Austin our service tech was the best tech. I have worked with at any dealer. We changed our service from Betten to Preffered a few months ago and we are very happy we did. Thanks for the great experience.

Dave was really great and helpful. He made buying a car very easy.

Quick service, in and out. Still my free oil changes for my new lease.

Great job detailing my truck

I am always taken care of very good.

Peter always does a great job.

Peter is always awesome

Excellent service in a timely manner.

Prompt, courteous, knowledgeable & efficient

satisfied

I wasn't even going to respond to this survey because it never seems to change. I swore I wouldn't go back after my last visit but decided to give them another try since I originally bought the car new there. I arrived for my appointment and the service agent was checking me in and Peter stormed up to me and told me that if the codes had been cleared on the car then reschedule and come back when the check engine light was back on. They finally reluctantly checked the car and called me later to give me a ridiculous number of $64******** for repairs. I certainly won't waste my time or money again on this dealership.

On time and professional

Peter explained everything in simple terms when my park assist system needed service. I appreciated the time he took to help me understand my vehicle’s problem. Peter has always treated me with patience and respect. Ben provided transportation home and when I needed to return to pick up my vehicle. He was pleasant, and I was thankful for his safe transport.

Service was fast and efficient. Staff was pleasant.

Had oil change and tire rotation. Done quickly and efficiently.

Did it fast and kept me well informed

I really liked that I was sent a video of my truck being serviced and a full diagnosis report. A very good experience.

Great experience! Service techs were helpful and courteous. Service was done on time with no delays.

Everything ran smoothly and my car was ready to pick up in a timely manner.

Great service & shuttle ride.

Cameron listened to me when I insisted I had a leak in my tire and made sure the technician found it!

Pete Robinson and his service crew and top notch

I received an immediate response to a text question for Derek. I stopped by the Service Department and we put together a plan to get the Acadia serviced at a time convenient for me and my wife.

Great job, done in a timely manner

Great service

Things went smoothly, I would like a paper trail which you didn’t give me telling me about inspections.

Friendly and knowledgeable. Fixed my problems.

Friendly

Peter made sure that my vehicle was ready for my trip to FL! He always takes excellent care of my needs concerning my 2024 Equinox:). I had hoped to touch base with Chuck to thank him for his recent, encouraging email. I always enjoy visiting with him when I am at the dealership.

Your Service Advisor, Cameron Curtis, did an outstanding job for my first visit to the Preferred Buick/GMC service facility. All work completed in the appropriate time frame. customer waiting area was very nice.

Always helpful and nice

Mike Heater was extremely helpful in getting me the Traverse I wanted.

Timely and professional.

The oil change was faster than I thought it was going to be. Definitely a better experience than the dealership in Muskegon.

Just an oil change. We drive a little farther for service because these guys treat us better and take less than an hour for oil change, tire rotation and inspection.

All went well as usual. The service was on time and everyone involved was polite and professional.

The tech Evan Steven’s rotated the tires but never checked the air pressure after. All four tires were low on air due to being stored for a month. Other than that have no other issues and will continue to use dealership.

Always professional and courteous

Every one was very helpful and nice

Great service address all issues at this time

Friendly, courteous and got my car backto me on time!

Excellent service as usual!!

They were super helpful and were great at keeping me updated throughout the process

Had an issue the first time I brought it in, but Peter and team corrected the issue.

The staff is always friendly and keep me informed on all aspects of my car

Service went as expected.

Always have a good experience

Great employees great communication

They ran code immediately and found low voltage error and then checked further due to battery. Quick and fast response. Thank you!.

Always professional and courteous, My service advisor Marc got my truck in and out the same day!

Always professional and great service!

On time and kept well informed- Thx

Great smooth transaction great buying experience.

Thorough and timely appreciate the detail in communication and timeliness of service and follow through

Cameron met me at door for an oil change we talked about other things that needed to be done he took care of everything

This visit was to finish up every 45K service items on my 2018 Traverse with 153K miles. As always I am treated with respect and the service is well done and in a timely manner.

Great service as usual

Cameron set up my appointment, kept me updated on progress Cameron is very polite and I will always request him when I need service. Cameron is a valuable employee for you Great job Cameron

Tyler did a great job on providing customer service. Everyone at Preferred is friendly, knowledgeable and attentive to customer needs.

They repaired my rim on new truck,,very good to work with,also gave me a loaner while they had my vehicle

Engine replacement was done much quicker than expected. Peter Robinson did a great job with communicating updates.

Great help & a great Job !!

Reliable

Great service as usual

Cameron was super friendly and took care of everything as soon as I arrived. He answered all my questions. The Service Department did an awesome job. I will always definitely recommend this dealership to my Friends and Family.

Cameron Curtis is a very good scheduler and service person. He helped me overcome the AI scheduling system you have installed. Not AI friendly.

It is always a pleasant experience. From the service representative to the service technician. All are friendly and knowledgeable of their job.

Great service

Peter always does a great job.

Peter was great as helped meant times. Goes out of his way for me and my car

From first visiting the site to walking out with keys to new car my experience was amazing.

We received quick service (the day we called they made an appointment for that same day). Very friendly and knowledgeable. Highly recommend!

Initial contact was Alec......first impression was nice enough to make my return ........ Alec not in on second visit so continued purchase options with Ramon ..... that visit was went well enough to ask ..... what are the final numbers ..... at our age (87) "change " is not something we look forward to .... especially electronics! After assuring my wife and I that they would take all the time we needed to learn the new dashboard .... we went ahead with the leasing of a new Equinox. Then came along Brett and Ken ..... all great to work with ..... no pushing of "extras" ...... Bottom line ...... my experience at Preferred Chevrolet was truly a "10".

The personnel was great and always professional. The service was timely and good.

Everything was excellent

You can't go wrong with the service at Preferred. My most recemt visit for our 2024 Buick Enclave was for an oil change & tire rotation on 2-3-2026 and everything went smoothly from start to finish. Tyler, the service advisor who assisted me, is very friendly, professional and thorough, We have been a customer of Preferred for over 15 years having purchased and leased several vehicles during that time. Their sales & service is top notch and very consistant.

Things went great !

Excellent customer service by Tyler. He was knowledgeable of vehicle information and was easily accessible for questions and concerns. The finance team equally did a great job. He found the best possible financing within my budget.

I scheduled a 9am appointment for recall work and was told by multiple people it would be done by early afternoon. I received zero updates until I had to call at 4pm and was told the work hadn’t been started yet. I needed the vehicle back that day for a road trip which I mentioned during scheduling, upon arrival, and again via text. I ended up having to make another trip into town to pick it up since there wasn’t anyone working that could drop it off. I also spent money on an oil change that I otherwise wouldn’t have done. I’ve never had a good experience at this dealership.

Campbell Stevens was very knowledgeable and helpful. I love my new car.

Very efficient in completing my oil change and tire rotation. Derrick did a great job.

Clean waiting area and friendly service.

nothing

All around service from everyone was excellent

As usual I had wonderful service. Nothing unexpected. Everything explained and I will be back in a couple of weeks to finish up a couple of things I just could wait for yesterday. Preferred is keeping my 2****18 Traverse with 152K miles running like new.

Everything was great Cameron explained everything you guys did perfectly. Very happy with everything

Very helpful

Did a great job , greatly appreciated

Oil change,tire rotation,done in 45 minutes

Overall great customer service and a friendly approach.

Was met at my appointment time for check in, kept informed of status of repairs and notified upon completion for pickup.

Perfect and timely service was great!!

Everything went as expected.

OUTSTANDING - sales and service I am a 25 year + repeat customer

I have never had better service. The employees were very friendly and helpful

In and out in about 30 minutes nice job

Quick and easy

My advisor was very friendly and kept up good communication. He even explained more on how the extended warranty contract worked. My favorite advisor so far

Service Tech explained everything completely, and kept me informed during the process.

Warranty service on leak completed without any issues. Advisor Marc kept me informed as work progressed.

Prompt service! Thank You!

Great communication and explanations.

Derek and Ryan were excellent.

2022 Enclave serviced for failure of power liftgate switch. This is the second time the switch has failed since purchase of vehicle when new. Switch was repaired but after attempting to use rear wiper a few weeks later, the wiper failed to operate. Returned vehicle for another service appointment and it was determined that the tech failed to reattach power to wiper motor. That issue was resolved and when driving home there was a loud squeak emanating from tailgate area. Another service appointment had to be scheduled and the issue was fixed after replacing weakened clips attaching the inside trim panel to the liftgate. Very disappointing to have these many issues at a GM dealer.

It is always great service and customer friendly.

They do a great job of keeping my truck updated

Great service 👏!

Service was great

Outstanding people at this dealership!!!!

Excellent service

great service & done on time.

I am very thankful for the excellent service I received from Peter and Brian. Their expertise, honesty, and willingness to go above and beyond are greatly appreciated.

Wonderful experience

Everyone was helpful.

Great service as usual

See my notes from your text. Great service by Derek.

Peter and the crew did a great job on the repairs and keeping me up to date during the repairs. Thanks Roy

Always a good experience at this dealership.

Service was speedy and the waiting lounge was very comfortable.

Derek Drudy was very helpful and professional

Wait time was not long as I thought it may be. Very helpful in explaining to what I may want/need done. I found the service to be friendly.

I have a long history of preferred oil chsnged and tire rotation, which has been very good. Although this time I ended up waiting a long time. I also had a tire pressure sensor replaced. The price on this was over $130.00. This is over double the cost that Bell Tire would have charged me, which was $60.00. I guess next time I will have to do some shopping around before I have any car work done.

shuttle service was much appreciated, staff friendly and helpful!

Service was on time and efficient.

Fixed right first time

In for an oil change on the package we purchased. Interaction was great and check-in was excellent but we waited nearly 3 hours to get our car back. Seemed like too long for an oil change.

Derrick was great to deal with. He was very knowledgeable and took care of my warranty issues without hesitation.

I was kept informed as my vehicle was being worked on and it was finished in a timely manner. Friendly and courteous, great service!

Great communication

Mike Heater was a very good salesman and would recommend him to anyone.

I asked for the team to move quickly through the sales process and they did.

Cameron did a great job as my service advisor keeping me informed and my vehicle was finished when promised.

No wait git me in git my summary oil change rotation. Always great experience

Excellent dealership. Service does an excellent job on our service needs and keeps us informed during the entire process.

Great service, waiting room with popcorn, applied for GM Mastercard with rewards.

Didn't take that long for the for the service as I waited in the comfortable waiting area

The Service Department at Preferred is consistently outstanding. The Advisor who recently helped us on June 9, 2026 for routine maintenance on our 2024 Buick Enclave was Derek Drudy. He is very professional, extremely thorough, friendly and a great communicator. I also made a point to thank the Technician, Nathan Huston, who worked on our car. He was also very polite and professional. It is a great feeling to know that our vehicle is well taken care of at Preferred due to the expertise of their staff and state-of-the-art equipment.

Quick easy and pleasant people!

Our sales representative, Michael Heater, was very nice to work with. So helpful and informative. Also Ramon helped us and he was just as helpful. Appreciate all of their help in purchasing our new vehicle!!

Outstanding!!!

Ken was awesome. Very helpful and informative, and new when to step back and let us think. It was a great experience.

Everything was well done. Very friendly staff

Always a great experience with Alec very helpful and they do the best they can to get what you want

Preferred Chev Buick service replaced a non repairable tire with a new OEM tire while I waited.

Great on time Appointment and Service! Great Staff!!!

Team did a great job as always.

Service was quick. Customer service rep was friendly snd helpful.

The new service member was a breath of fresh air

It is always a trip for oil change and tire rotation that is done very smoothly!! I bought my car new 11 years ago and have used Preferred Chevrolet service for all its maintenance needs. I have never had an issue and always treated well and my car is in tip-top shape!!

everyone at Preferred is great Pete Robinson is top notch !!!!

Excellent in all aspects.

It lasted as long as I was quoted.

Peter always does a great job. He never lets me down.

None

Every person who I interacted with during my vist were pleasant and helpful. But I was not impressed with how long my service took. I scheduled an appointment weeks in advance for a Monday at 9am. I didn't hear anything until around 4pm that afternoon when they let me know there was a backup and the car hadn't been looked at yet and would possibly still be looked at by end of day or the next morning. I waited until 11am on Tuesday and called because I hadn't heard anything. Finally heard back around 4 pm. A part had to be ordered and should be in on Wednesday. Part didn't come in on Wednesday...so had to wait until Thursday. Sent a text at 2:45pm on Thursday since I hadn't heard anything back yet, and then finally just picked up the phone and called an hour later only to find out the part had been installed, but the hold up now was that the oil change and tire rotation hadn't been done yet...even though the car had been at the dealership since Monday morning. If there was such a back up I would have preferred to have kept my vehicle for those two days and brought it in when it wasn't busy. I had to cancel plans or count on people to pick me up because I was car less for four days. I understand delays happen with parts that were ordered, or because things get backed up. But the fact that the car wasn't even looked at on the day of my appointment or until the end of the next day is not impressive.

JUST A 2 HOUR LONG OIL CHANGE. NEED TO SPEED THEM UP THO

It was promp, Friendly and well done

I recently had my vehicle serviced at Preferred Chevrolet and had a great experience. The team was professional, communicated clearly throughout the process, and completed the work in a timely manner. Everything was handled smoothly from start to finish. I would definitely return for future service needs.

Derek and Kaitlyn were very polite and professional. All went as expected. The communication was outstanding as well.

Friendly greeting. Car was done promptly for service

On time no surprises got my work done while I waited got updated and documented futire work needs Highly satisfied

To my knowledge the maintenance for which I had brought the vehicle in for was completed. The shuttle was appreciated. It did take three attempts before the service was complete. The first time because a tool was not available to complete the repair. The second because time ran out before the repair could be done.

I appreciated the e-mails and status updates on my truck. Truck was ready when I got back from vacation.

It was fine

Great job.

The vehicle was at the dealership for three days for a brake check and front end alignment.

Excellent in all aspects. My dealer of choice.

Always solutions provider, always great service.

I live 120 miles north of Preferred Chevrolet. I found a Silverado that was very close to my Build & Price model on the GM Family First site. I was contacted after the dealership saw my interest on your site. I drove down and met with Ryan and saw and drove the truck. Great experience, I decided to buy the truck, and took delivery at home 1 week later. I wish I lived closer to use your dealership for other services.

Greeted promptly and was courteous and professional

They were very helpful

Very people to deal with. They know their stuff

Very helpful! Totally explained everything in great detail!!

Cameron discussed the overall items that would be checked and serviced. He was punctual and courteous. After the service work was completed, he summarized the items serviced and what to look for in the future. He also made sure I had connections for a ride home. A very attentive young man who obviously cares about his customers.

Xxx

My only complaint is I was just given my keys and told my truck was in a general direction, wasn’t brought to me…

I

Excellent as usual!!

Ken and Ramone were very helpful and I will definitely use them again. Made my purchase very smooth. Went in looking for a Colorado for my husband and walked out with a full size truck with all the incentives I couldn't go wrong

It was a wonderful experience!! Ken Millikin was our salesman -he is very knowledgeable answered all our questions-no high pressure The manager Ramone Esteban was just as knowledgeable-we will definitely pass the word

Very professional staff and vehicle was serviced perfectly. Thank you!

Pretty fast

I took my car in for an oil change. They suggested I change my engine air filter and cabin air filter for around $115. I declined because I can do both of those myself for around $40. When I went to change the filters, neither was present. What makes it worse is the fact that my service advisor called me to say the technician told her he forgot to put the housing on to the cabin air filter so I should come back in. He should have told her he didn't put the filters back in and they shouldn't have covered it up by saying the housing was what he forgot. The bolts that hold the engine air filter housing were completely disconnected. I drove around 200 miles with no engine air filter or cabin air filter and they tried to cover it up like it was just a bar the guy didnt put on to cover the cabin air filter.

1. Derek scheduled my service time quickly. 2. Cameron was my advisor and explained what they found and suggested a plan.

Great service

The person waiting on me was polite and very courteous.

Everything was awesome’. Derrick is great!

Great job

everyone was courteous

Everything went smoothly. I was even checked on during my wait. Appointment started on time, lasted the amount of time I was told. Checked me out, and I was on my way. Everyone was friendly and professional.

I haven’t been there in years

we got in and out quickly

Outstanding customer service

Quick service while I waited

Great service, met all my needs!

Very helpful, professional, and friendly experience.

Cameron is always good at his job. Very professional and timely. Everyone did a great job.

Pre Paid service of oil change and tire rotation was great but then I get told that my battery was very bad. I had just purchased this truck 7 months prior and have had no issues that I have noticed.. I get a quote for preferred to put a new battery in at just over $400 dollars .. $350 was for the battery itself... Seemed too high to me so I went to another dealer and purchased the same battery for $194.99. ?? I will only have the two remaining oil change and tire rotations done at preferred because it's prepaid. This battery deal and a previous Forde Edge "over charged deal" 7 months ago will have my service needs taken care of elsewhere.

Excellent

Cameron my service representative has always treated me like a genuine person. Always helps me as soon as I arrive with my GMC Acadia. Quickly lets me know if I should wait or he will notify me when to return. He is simply an excellent service representative.

We've bought several Chevy vehicles from different dealers over the years, but this was by far our best experience. Salesman Bob Hirdes was extremely informative and very responsive. Mike Weinrich in finance was great as well. I highly recommend this dealership.

Simple oil change. Two days later I can't shake the burning oil smell and discover the dipstick wasn't put back in correctly after the oil change. It sprayed who knows how much oil all over the engine bay of a brand new car. Very annoyed at the mess and the lack of professional attention to such a simple item. If they didn't get the small simple stuff right ....I can only imagine how many errors would be made in a larger job.

I have always had good experience with the service dept at Preferred Chevrolet.

Like the new service advisor Caitlin, thank you!

Welcoming

Sales team went above and beyond to get us taken care of!!! Always an excellent experience both sales and service department are outstanding!

My car was well taken care of Thank you!

The person in the receiving area treated me with dignity and respect. She was very helpful

.

Great service and assistance. Answered all my questions. Thnak You!

Quick and fast service for oil change and tire rotation.

Service center experience was great. Communication from start to finish was top notch.

I always receive excellent service at Preferred.

Friendly helpful staff. Clean and stocked customer waiting area.

Great communication notify me that everything was good

Peter does a great job

Great all around!

Always friendly, clear communication and complete service.

Everything fell into place

Peter always does a great job and the technicians fixed everything I broke.

Booked my first oil change here sort of last minute an they were great

The service was excellent as usual. I have been coming to Preferred for 25 years and have always received excellent service.

Cameron was outstanding in his help to me

Clean work

I like that the same person always takes care and services my Terrain Denali. I have a lot of confidence in Cameron. He is very detail oriented and always shows me something about new about my vehicle that I was unaware of. Thank you Cameron!

The whole experience was seamless - from my appointment, to help from the Service Advisor - Derek, to the mechanic - Noah, and when I picked my vehicle up. Another advisor - Cameron, went the extra mile and also helped with my rear windshield wiper when I added it to my ticket.

On time, efficient and friendly.

Services were Good! But Service Guys never look Happy

Multiple issues multiple times bringing vehicle in still not resolved

Excellent service as usual!!

All very professional, didn't try to up sell any nonsense.

Five Star service. I will definitely be back!!

Ken Milliken, our salesman was outstanding, never pressured us and answered all our questions fully. Plus gave me a much needed demo/tutorial on all the new equipment that has evolved over the past years.

Ken was awesome, not pushy which I loved. He is very knowledgeable answered all my questions, stayed late to go over details of the car. Highly recommend him and Ramon.

Quick and fast service

Friendly, knowledgeable, thorough

Staff was super supportive and attentive.

Prompt and accurate service.

The service representative was very thorough and helpful

Great communication awesome service writer

quick service

I dropped my vehicle off on Thursday before the 4th and the person who I talked with said it would be Monday before they could look at it because of the holiday. I received a call on Monday explaining the problem and they were ordering parts and it would be Thursday before I would get vehicle back. Then on Wednesday I received another call saying my vehicle was ready. I was so happy that they were able to finish early and appreciated everyone’s kindness. If I need help again I will definitely use them. Thank you so much!

Cameron was pleasant, knowledgeable, and kept us up to date.

.

Fast, courteous, and good communication

All good

My service appointment from start to finish was outstanding. The service reps were polite, professional and a pleasure to do business with. Great job and thank you.

On time and done correctly

They did a great job, very thorough. The only reason I gave it a 4star rating was that it took 1hr and 20 minutes to complete the oil change and tire rotation. There was no one else in the waiting room so they weren't backlogged with work.

Always friendly and do a great job! Had me in and out in 28 minutes!!

It was nice, just an oil change, tire rotation. It would have been great if Preferred had an express oil change set up.

I had a wonderful experience getting my vehicle serviced at Preferred Chevrolet. Cameron provided truly exceptional customer care during my visit. He went above and beyond to keep me updated, explain the process clearly, and make sure everything went smoothly.

Oil change and tire rotation completed in a timely manner,all is good

Thank you for the excellent service!

.

Peter is the best.

Cameron Curtis was excellent in communication and service, it was a great experience.

My service advisor (Caitlin) was outstanding. She was polite, professional and very personable. However, the assistant service manager needs to work on his management skills. In my opinion he could have been much more helpful with my questions (over the phone) vice passing the information to someone else to assist me. All in all it worked out well but could have been a little smoother.

Good people in the service department

Great service writer know his job but still think there a problem

friendly

Olivia and Roman were AMAZING. No pressure, extremely patient and knowledgeable. They made me feel special and went the extra mile. It was my first brand new car and they put a bow on it for me! Olivia called a few days later to see if I had any questions and how I liked the car. I appreciated that. Preferred is amazing and I will continue to take my business there. :)

Peter is among the best service advisors! While no transmission problem could be determined I was advised to stay alert for worsening symptoms and bring it back in for further evaluation.

Typical efficient, professional, “treated like family” service and interaction with all at the dealership. As it should be, but always greatly appreciated.

Pete was very professional and the service was excellent

As always as it has been for the last 8.5 years the service and service rep were thoughtful and aware of my needs. Wouldn't take my 2018 Traverse anywhere else. I have over 165,000 miles and have had minimal problems. I always do what is recommended and am happy to still be driving Big Red.

Great service as always,!

I went in for a oil change was told What need taken care of and off I went. Every one was very polite